I. Pre-sales service commitment
1. Provide professional consultation. Answer your professional technical questions within 1 hour.
2. Provide detailed information. Send the technical information you need by e-mail or express delivery within 4 hours.
3. Provide a reasonable quote. Provide you with a reasonable quote within half an hour.
4. Provide inspection reception. Receive your inspections at any time and try to provide various convenient conditions for your inspections.
Service pledges during sale
1. Sign the contract and technical agreement with you by adopting the unified National Industrial Product Sales Contract.
2. Consciously abide by the contract law to ensure the smooth implementation of contracts and technical agreements.
3. Make every effort to provide you with high-quality products on time and in quantity, and use the best transportation method to ensure that you receive the goods intact.
4. Actively communicate with users, respect user arrangements, and provide thoughtful technical support for users.
5. Provide you with inspection, installation, commissioning and training services according to the contract.
6. Regardless of the size of the contract, all customers are fair in terms of price and service.
Third, after-sales service commitment
1. Establish customer files, and provide relevant technical training and technical data according to customer requirements.
2. The product has quality problems, free warranty for three years, maintenance for life, and contractual agreement. And provide long-term spare parts, software upgrades for free.
3. We guarantee telephone guidance within 15 minutes, and you will troubleshoot simple faults of the device by yourself.
- Transformer products
- Imported equipment transformer / Export equipment transformer
- Three-phase isolation transformer
- Three-phase rectifier transformer
- Six-phase double anti-star transformer
- Single-phase isolation transformer
- Low voltage high current transformer
- AC power supply voltage converter
- Three-phase, single-phase autotransformer
- Servo and automation transformer
- Lighting and lighting transformers
- Three-phase to single-phase transformer
- Control transformer
- Reactor Products
- Energy-saving products
- Coil, inductor products